Training

I have developed and delivered a wide variety of personal and professional development topics to thousands of participants throughout the country.

Here is a sampling of the training courses I have personally designed, developed and delivered:

MANAGEMENT PROGRAMS

• Fundamentals of Management and Supervision for New Managers – 2 days, entry level Management to Senior Management
• Performance Management – 1 day, entry level Management to Senior Management
• Performance Appraisal – 1 day, entry level Management to Senior Management
• Performance Interviewing and Hiring – 1 day, entry level Management to Senior Management
• Project Management and Implementation – 1 day, entry level to Senior Management

PROFESSIONAL DEVELOPMENT

• Communicating to Groups – 1 day, all levels, all Associates
• Managing Professional Relationships – 1 day, all levels, all Associates
• Getting Work Done and Planning Effectively – 1 day, all levels, all Associates
• Customer Service for Design Consultants – 1 day, Design Consultants
• Customer Service for Service Warranty – 1 day, Service Warranty personnel

SALES DEVELOPMENT

• Fundamentals of Sales Success – 5 days, entry level, Sales Consultants
• Mortgage Fundamentals for Sales Success – 1 day, entry level Sales Consultants
• Creating Sales Opportunities with NLP – ½ day, mid level to Senior Sales Consultants

SPECIALTY PROGRAMS

• Process Mapping and Improvement – 1 day, entry level Management to Senior Management
• Partners in Excellence: Introduction to Quality Management – ½ day, entry level to Senior Management
• Electronic Survey Methods – ½ day, entry level to Senior Management
• PowerPoint Animation for Presentations – ½ day, entry level to Senior Management
• Excel PivotTables for Data Analysis – ½ day, entry level to Senior Management
• Mentoring for Community Construction Managers – ½ day, Senior Construction Managers
• Preventing Workplace Harassment Train the Trainer – ½ day, Human Resource Consultants
• Teambuilding for Workgroups – 1 hour, Workgroups and Teams

PUBLIC PROGRAMS

• Enhancing Established Teams: Strategies for Team Development – 1 day, established workgroups
• Active Training with NLP – 1 day, Trainers and Educators
• Words That Change Minds (Language and Behavior Profile) – 4 days, general public
• Change Control – 1 day, general public